Frequently Asked Questions
Got questions? We’ve got answers about 7x and how it works for you.
FAQ Section
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1. What is 7xDigiDollars?
A USSD-based stable-coin wallet that mints USDT at local rates, giving users in emerging markets a secure, dollar-pegged savings account—accessible on any GSM phone, no internet or smartphone required.
2. How do I register and start transacting
1. Dial *123# and select “7xDigiDollar"
2. Choose 1: Register, enter your name & PIN.
3. Once confirmed, you can buy, send, or check your USDT balance.
3. Which networks and countries are supported?
At launch: Nigeria (MTN/Vodacom), Ghana (Vodafone), Kenya (Safaricom), Ethiopia (Ethio Telecom). We’re adding more MNOs and markets each quarter.
4. What fees do I pay?
• Purchase USDT: 5–10% of fiat amount (shared 60/40 with MNOs)
• Send USDT: Flat 0.5% network fee
• Balance Check & Help: Free
5. How secure is my money?
• Custodial USDT wallets held with audited, regulated partners
• PIN protection on every transaction
• Real-time fraud monitoring and SMS receipts for full transparency
6. Do I need ID or documents to register?
Yes—per local regulations, you’ll be asked for a national ID or passport number during registration. KYC/AML is managed by our vetted compliance partner.
7. What are the transaction limits?
• Daily buy cap: USD 500 (or local equivalent)
• Monthly send cap: USD 1,000
• Higher limits available upon enhanced KYC verification.
8. Can I cash out my USDT?
Absolutely. Dial *123# → 4: Sell USDT, choose “Cash Out,” enter recipient mobile-money or airtime number, and receive local fiat instantly.
9. How long do transactions take?
Most transactions (buy, send, cash out) complete within 30 seconds, even on 2G networks.
10. Who do I contact for support?
• SMS Helpdesk: Reply “HELP” to any 7xDigiDollar message
• Call Center: +27 82 123 7654
• Email: Team@7xDigiDollar.com
Contact Us for Assistance
Reach out for any inquiries or support regarding our services. We're here to help you with your questions and concerns.
Support
+27 82 123 7654
Help
Team@7xdigidollar.com